17 November 2020
A significant distinction and great award has been granted to AEGEAN Airlines from Skytrax, the international air transport rating agency and reference point for the industry, for the enhanced health and safety measures applied since the beginning of COVID-19 pandemic, placing the airline among the top 4 carriers in the world to be certified with the 4 Star COVID-19 Airline Safety Rating.
AEGEAN received the 4-Star COVID-19 Airline Safety Rating, as it was certified that from the beginning of the pandemic and with the same commitment until today, is implementing the highest standards and best practices proposed by the World Health Organization, ICAO and IATA for the protection of passengers and crew.
The Skytrax COVID-19 Airline Safety rating, based on real travel experience data, certifies the consistency and effectiveness of the health and safety measures applied by AEGEAN, both at the airport and in-flight. The 4-Star COVID-19 Airline Safety Rating recognizes good airport processing standards that include some elements of contactless technology, customer handling, and social distancing protocols for check-in, boarding, and arrival.
AEGEAN CEO, Mr. Dimitris Gerogiannis, noted: “This award reflects our commitment to propound the protection of health and wellbeing of our passengers and crew during these unprecedented circumstances, that have severely altered travel experience. Since the beginning of the pandemic, we have proactively developed effective tools and procedures to enhance confidence and maintain safety for every passenger throughout the entire customer journey. Further and foremost, however, it recognizes the commitment and rigorous effort of our crew to implement with consistency and discipline the new travel protocols and hygiene standards so that we continue to provide with care, a high level of service. “
AEGEAN has been honored, for the 10th time in the last 11 years, with the Skytrax World Airline award, as the best European regional airline and has been also awarded as “Best cabin crew in Southern Europe in 2018”.
About COVID-19 Airline Safety Rating by Skytrax
The COVID-19 Airline Safety Ratings evaluate airport and onboard standards from a variety of flights audited for each airline to assess standards, to determine how effectively COVID-19 enhanced systems and procedures are performing.
Airport assessment includes check-in services and facilities, airline lounges, boarding procedures, deplaning procedures, baggage claim, arrival, and transfer options. Aside from the cleanliness objective, this evaluates service processes for reducing customer and staff contact wherever practically possible.
Onboard assessment includes cabin cleanliness of all common surface contact areas, customer and staff use of face masks and PPE, and protocols to control this, adapted cabin service procedures including catering, in addition to assessing amenities and cleanliness of essential comfort items.
Source and photo: Aegean