Iberia is betting on recovery with more destinations, flights and services, all with stringent hygiene and safety measures

12 November 2020

  • Iberia intends to contribute to the economic recovery with its winter season programme of flights to more than 70 cities, representing 70% of its pre-pandemic network
  • New focus on same-day returns for business travellers on domestic and European routes
  • Addition of flights to Brazil means it will operate direct flights, both scheduled or special, to the USA and all its Latin America network
  • Suspended in-flight services are being restored, and VIP lounge reopen
  • Stringent hygiene and safety measures will remain in place in the air and on the ground
  • Customers will continue to enjoy flexibility measures for their tickets

Iberia has entered the winter travel season with a programme of flights and services that can contribute to the economic recovery and the return to normality in a safe environment.

Together, Iberia Group airlines (Iberia, Iberia Express, and Iberia Regional Air Nostrum) will offer flights to more than 75 destinations in 30 countries in Europe, America and Africa, representing about 70% of the airports it normally serves in winter. The airline group will offer nearly 700 direct return flights in December (some 1,400 flights in all) from its Madrid hub to its network destinations, representing around 40% of 2019 capacity measured in ASKs.

In addition to these flights, the Iberia Regional Air Nostrum and Iberia Express units will operate point-to-point on the Spanish mainland and to and among the Balearic and Canary Islands.

While flight frequencies remain below normal, this winter’s flight programme is designed to facilitate same-day return flights for business travellers between key Spanish and European destinations. On 80% of domestic routes and the busiest 32% of European routes there will be at least two return flights every day.

Flights to São Paulo were resumed at the end of October, and those to Rio de Janeiro, Medellin, and Cali will begin in December. Flights to Caracas are pending the reopening of Venezuela airspace. This means Iberia will be operating scheduled or special flights to a total of 20 destinations in 16 Latin American countries and the USA.

Madrid-Barcelona Shuttle to Double

Starting on 16 November, the Puente Aéreo walk-on shuttle service between Madrid Barcelona will be expanded from the current 24 return flights per week to 43 flights, or an average of seven each day. Puente Aéreo customers will enjoy the dedicated spaces and facilities to make this a fast and convenient service.

Statement from Iberia Group Executive Chairman Javier Sánchez-Prieto

“At Iberia we believe strongly that recovery is possible, and we plan to do our part. We are eager to help our customers reactivate their businesses and other activities, and to this end we are returning this season with more flights, more destinations, and all the services our customers have come to expect from us. Airlines are proving that health and safety, which remain our highest priority, are perfectly compatible with connectivity and the services that improve the air travel experience, while also helping to drive economic activity.”
“It is our wish that, as always and especially in difficult times, Iberia will continue to be a trusted airline.”

Restoring the Services that Make for a Better Travel Experience

In the months of October and November Iberia is gradually restoring its in-flight services on all its flights, including fresh food and hot meals, with some changes to ensure total safety. The new meal service was launched in Business class on short and medium haul routes as well as all cabins on flights to the USA. The new service on Latin American routes and  Economy cabin in short- and medium haul flights will be available in the coming weeks. 

Iberia’s Sala Premium Dalí VIP lounge at its T4 hug in Madrid airport reopened on 7 October, to serve Business passengers and Iberia Plus loyalty programme Gold, Platinum and Infinita cardholders flying on any route. Safety is guaranteed by new protocols for entering and leaving, sanitizer dispensers, stricter cleaning and sanitation procedures, and new seating arrangements for social distancing. Hot meals are also available.

After a six-month hiatus, the monthly in-flight magazine Ronda Iberia is resuming publication in digital format with a new design and expanded contents.

Book with Confidence, Travel in Safety

To earn its customers’ complete confidence in these difficult times, Iberia has spared no efforts to ensure hygiene and safety at every point of contact, from buying air ticket to every other stage of the travel experience. In addition, it will continue to offer customers flexibility to make changes or get a voucher. It supplies detailed information about the restrictions in force in at all points of destination, and has made arrangements with suppliers of PCR tests to give priority and discounts for Iberia customers.

For further details, visit 

Recent reports from IATA and the U.S. Department of Defence have attested to the effectiveness of measures taken by airlines to ensure the health and safety of their customers and employees. These include air-conditioning systems with Hepa filters, the use of face masks, and anti-contagion protocols.

Long-haul Flight Programme for October-December

(*) Additional frequencies just cargo
(**) Madrid-Bogota initially a flight with passengers and the rest with just cargo

Domestic Flights October-December

In addition, inter-island and point-to-point flights such as BCN-BRG and BCN-LEN operated by Air Nostrum, plus point-to-point flights operated by Iberia Express:

International Short- and Medium-haul Flights

Source and photo: Iberia Airlines

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