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Southwest Airlines collaborating with Stanford University School of Medicine for guidance regarding the Southwest promise

12 October 2020

Southwest Airlines Co. (NYSE: LUV) is working with the Stanford University School of Medicine to review the carrier’s multi-layered approach to supporting the well-being of Customers and Employees during the ongoing COVID-19 pandemic. The Southwest Promise encompasses the changes the airline has made to its around-the-clock operations, cleaning procedures, and physical-distancing measures, and representatives from Stanford Medicine will now offer medical advice and protocol recommendations to guide the airline’s ongoing and future efforts during the pandemic.

As part of the collaboration, Southwest will have access to an advisory council comprised of Stanford Medicine’s physician-scientists with knowledge and expertise in infectious diseases, prevention and testing protocols, and the latest medical research about COVID-19. This advisory council will provide insights to support Southwest’s commitment to keeping Safety as an uncompromising priority.

“We look forward to working with Stanford Medicine as we continue utilizing a science-based approach to develop and bolster our operational policies and practices during the ongoing pandemic,” said Gary Kelly, Southwest’s Chairman of the Board and Chief Executive Officer. “This collaboration adds to our advisory partners and brings a team of physician-scientists into our ongoing discussions and will infuse the latest medical research and public health recommendations into our mission of supporting the well-being of our Customers and Employees.”

“Stanford Medicine is advising organizations and companies like Southwest as they evaluate their practices during the ongoing pandemic,” said Lloyd Minor, MD, Dean of the Stanford School of Medicine. “We look forward to providing our insights to the airline.”

The Southwest Promise: A Multi-Layered Approach to Cleaning and Comfort

Stanford Medicine will serve as a trusted advisor, in addition to Southwest’s current relationship with UT Southwestern Medical Center, to review elements of The Southwest Promise, which are implemented to create a comfortable travel experience and support the well-being of Employees and Customers. The commitment to cleaning and distancing measures encompasses the following elements:

Source and photo: Southwest Airlines

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